FAQs

• Software
• FAQs

Considering buying Modes?

How does Modes licencing work?

You can install Modes on an unlimited number of networked computers. Your licence will limit the number of users who can log on to Modes at the same time.

Standalone installations require a licence for each copy of Modes which can be used at the same time.

How soon can I get Modes up and running in my organisation?

You can download the software and get started as soon as we receive your order. We can give you an estimate for additional work such as data conversion which may be required to import your data from another system.

What support do you offer to new users?

We give free support to new users for the first 12 months. This means unlimited help by phone or email (during office hours) and access to our website resources. We can also resolve technical problems directly through remote access to your computer. Another great source of free support is the online Modes forum.

Is there training available?

You can access a range of online training courses for an additional fee. 

How easy is it to transfer from another collections management software to Modes?

You shouldn't need to re-type anything! We can transfer your data from other systems, usually through a CSV or XML export. 

What are the differences between Modes Complete and Modes Compact?

Modes Complete is essential if you need to share the database between two or more users. Click here to see a full comparison of the two versions.

Would Modes be appropriate to my organisation?

Modes is ideal for cataloguing collections of all types. Local history societies, sports clubs, schools and hospitals all use Modes to catalogue their collections. If your collection includes photographs and memorabilia, then Modes will work very well for you. Many features can be customised in Modes Complete, to tailor it even further around your collection and organisation. 

Does Modes run on Windows 11?

Yes. Modes will run on Windows 11. Click here to see our full technical specification.

Does Modes run on a Mac?

No. Modes is written for Windows and requires a Windows operating system. It can be run on a Mac only when running Windows as a virtual server (e.g. Parallels Desktop). 

Does Modes run in the cloud?

No. Modes is a desktop application which requires a local computer or server to store its data files. 

Can we use Modes to put our collections online?

It is easy to export data from Modes as either CSV or XML, which your web developer can import into their own system.

How do you ensure the safety and confidentiality of the system?

The system is fully password protected. Each Modes user has an individual account with a personal password and belongs to an access group which determines their level of access in the system. You can limit reports and outputs to control access to confidential information. Your data is further protected by a built-in back up system, which automatically creates a back up when you exit Modes.

How much does it cost?

We charge a one-off licence fee, and a recurring support fee.

Click here to see our prices.

Already using Modes?

Is it easy to add additional users to my licence?

Yes, you can add an additional user to your licence at any time.

Is it easy to upgrade from Modes Compact to Modes Complete?

It's easy to upgrade from Modes Compact to Modes Complete. Modes Complete version 1.5 can import data directly from a Modes Compact backup file.

What's more, we will give a full discount on the purchase price, so it will cost you no more than if you had originally chosen Modes Complete.